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        <description><![CDATA[Software Updates]]></description>
        <link>http://www.spiritsoftware.biz/</link>
        <lastBuildDate>Sun, 05 Sep 2010 06:27:10 GMT</lastBuildDate>
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            <title>Customer Server Portal</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=1:support&amp;catid=4:support&amp;Itemid=3</link>
            <description><![CDATA[<img src="http://www.spiritsoftware.biz/images/stories/LCD.jpg" alt="LCD.jpg" align="left" border="0" height="55" width="64" hspace="5" />Use our online&nbsp;<strong><a href="http://helpdesk.spiritsoftware.biz/" style="color: rgb(191, 0, 0); text-decoration: none; ">Customer Service Portal</a></strong>&nbsp;to log an issue, ask a question or get general help from our support staff.&nbsp;]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Sun, 15 Nov 2009 11:16:58 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=1:support&amp;catid=4:support&amp;Itemid=3</guid>
        </item>
        <item>
            <title>Privacy Policy</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=2:privacy-policy&amp;Itemid=9</link>
            <description><![CDATA[<p align="left"><strong>SPIRIT SOFTWARE SOLUTIONS</strong> recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: <ins><strong><a href="http://www.spiritsoftware.biz">http://www.spiritsoftware.biz</a></strong></ins> and <a>http://mytsmstudio.com</a>. The Site is operated by <strong>SPIRIT SOFTWARE SOLUTIONS.</strong></p>
<p align="left">If you have questions or concerns regarding this statement, you should first contact our site coordinator at <strong><a href="http://www.spiritsoftware.biz/mailto:support@spiritsoftware.biz">support@spiritsoftware.biz</a></strong>:</p>
<p align="left"><strong>Identifying Information.</strong> In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, <strong>SPIRIT SOFTWARE SOLUTIONS</strong> requests identifying information when you:</p>
<ol>
   <li>Register on any of our web sites.</li>
   <li>Place an order.</li>
   <li>Provide feedback to an online survey or tell us about an idea or suggestion.</li>
   <li>Participate in a rebate program, contest, or other promotional offer.</li>
   <li>Request a <strong>SPECIAL SERVICE</strong></li>
   <li>Request information or files from technical support or customer service.</li>
</ol>
<p align="left">&nbsp;</p>
<p align="left">In these instances, <strong>SPIRIT SOFTWARE SOLUTIONS</strong>will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to &quot;unsubscribe&quot; to these mailings at any time.</p>
<p align="left"><strong>What</strong><strong>SPIRIT SOFTWARE SOLUTIONS</strong><strong>Will Do With Your Information.</strong> If you choose to give us personal information for any of the purposes above, this information is retained by <strong>SPIRIT SOFTWARE SOLUTIONS</strong>and will only be used by <strong>SPIRIT SOFTWARE SOLUTIONS</strong>to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.</p>
<p align="left"><strong>What Others May Do With Your Information.</strong> <strong>SPIRIT SOFTWARE SOLUTIONS</strong>does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time <strong>SPIRIT SOFTWARE SOLUTIONS</strong>may use agents or contractors who will have access to your personal information to perform services for <strong>SPIRIT SOFTWARE SOLUTIONS</strong>(such as <strong>DATABASE MAINTENANCE, FURTHER EXAMPLES</strong>), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for <strong>SPIRIT SOFTWARE SOLUTIONS</strong>. In addition, <strong>SPIRIT SOFTWARE SOLUTIONS</strong>may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.</p>
<p align="left"><strong>SPIRIT SOFTWARE SOLUTIONS</strong><strong>On-line Store.</strong> The <strong>SPIRIT SOFTWARE SOLUTIONS</strong>On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.</p>
<p align="left">When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.</p>
<p align="left"><strong>Third Party Links.</strong> SPIRITSOFTWARE.BIZ does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave <strong>WWW.SPIRITSOFTWARE.BIZ</strong>, <strong>SPIRIT SOFTWARE SOLUTIONS</strong>cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.</p>
<p align="left"><strong>Cookies.</strong> At times, we will use a feature on your web browser to send your computer a &quot;cookie&quot;. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.</p>
<p align="left"><strong>Children's Privacy Protection.</strong> <strong>SPIRIT SOFTWARE SOLUTIONS</strong>is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.</p>
<p align="left"><strong>Changes to this Policy.</strong> <strong>SPIRIT SOFTWARE SOLUTIONS</strong>may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.</p>
<p align="left">If you have any questions about our privacy policy and/or the practices of our web site, you can email us at <a href="http://www.spiritsoftware.biz/mailto:support@spiritsoftware.biz">support@spiritsoftware.biz</a></p>
<p align="left" style="height: 48px;"><strong><a name="CCSecurity" id="CCSecurity" style="text-decoration: none;">Card Security.</a></strong>
   <br />We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - <strong><a href="http://www.plimus.com/">Plimus</a>&nbsp;and Paypal</strong>.</p>
<p align="left">If you choose to use a <strong><a href="http://www.paypal.com/" style="text-decoration: none;">Plimus</a>&nbsp;or Paypal</strong>&nbsp;account, your personal credit card information will <strong><em>not</em></strong> be given to <strong>SPIRIT SOFTWARE SOLUTIONS</strong>.</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Mon, 16 Nov 2009 08:57:21 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=2:privacy-policy&amp;Itemid=9</guid>
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        <item>
            <title>TSM Studio Download</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=3:download&amp;catid=2:downloads&amp;Itemid=5</link>
            <description><![CDATA[<p><img alt="Download.png" align="left" border="0" height="64" width="64" src="http://www.spiritsoftware.biz/images/stories/Download.png" /><span style="font-size: small;">TSM Studio    <br />
30 Day Professional License Included &nbsp;&nbsp;    <br />
</span><strong><span style="font-size: small;">Revision:</span></strong><span style="font-size: small;">&nbsp;2.4.1.0&nbsp;</span><strong><span style="font-size: small;">Last Updated:</span></strong><span style="font-size: small;">&nbsp;September 1, 2010 (<a href="http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=263">&nbsp;</a><span style="font-size: medium; line-height: 25px; "><a href="http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=263">Whats New</a>&nbsp;)</span></span></p>
<p><a href="http://www.spiritsoftware.biz/download/TSMStudioSetup2410_32bit.exe"><img style="vertical-align: middle;" alt="Downloadbutton" width="120" height="21" src="http://www.spiritsoftware.biz/images/stories/Downloadbutton.png" /></a><span style="font-size: 8pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>&lt;--- TSM Studio 32bit<br />
<strong><span style="line-height: 17px; "><a href="http://www.spiritsoftware.biz/download/TSMStudioSetup2410_64bit.exe"><img style="vertical-align: middle;" alt="Downloadbutton" width="120" height="21" src="http://www.spiritsoftware.biz/images/stories/Downloadbutton.png" /></a><span style="font-size: 8pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">&lt;--- TSM Studio 64bit</span></span></span></strong><br />
</strong></span></span></p>
<p style="text-align: justify;"><font face="tahoma, arial, helvetica, sans-serif" size="3"><span style="font-size: 13px; font-weight: 800; line-height: 21px;"><font size="3"><span style="font-size: 11px; font-weight: 900; line-height: 17px;"> <span style="font-family: Arial, Helvetica, sans-serif; font-weight: normal; line-height: 26px; font-size: medium; "><a style="color: rgb(191, 0, 0); text-decoration: underline; " href="http://www.spiritsoftware.biz/download/documentation/TSMStudioDataviewsandDataviewCommands.pdf"><img height="26" width="32" alt="adobe" border="0" hspace="0" vspace="0" style="cursor: default; vertical-align: middle; " src="http://www.spiritsoftware.biz/images/stories/adobe.jpg" /></a>TSM Studio v2 Dataview List &nbsp;( Updated 3 April 2010 )</span></span></font></span></font></p>
<p style="text-align: justify;"><font face="tahoma, arial, helvetica, sans-serif" size="3"><span style="font-size: 13px; font-weight: 800; line-height: 21px;"><font size="3"><span style="font-size: 11px; font-weight: 900; line-height: 17px;"><span style="font-family: Arial, Helvetica, sans-serif; font-weight: normal; line-height: 26px; font-size: medium; "><a href="http://www.spiritsoftware.biz/download/GettingStartedwithTSMStudio.pdf"><img alt="Download16.png" align="left" border="0" height="26" width="32" hspace="0" vspace="0" src="http://www.spiritsoftware.biz/images/stories/adobe.jpg" /></a>TSM Studio Getting Started&nbsp;( Updated 4 April 2010 - Draft )</span></span></font></span></font></p>
<p style="text-align: justify;"><a href="http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=303&amp;Itemid=25">More TSM Studio Documentation</a></p>
<p>&nbsp;</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Tue, 17 Nov 2009 07:13:20 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=3:download&amp;catid=2:downloads&amp;Itemid=5</guid>
        </item>
        <item>
            <title>TSM Studio Server Download (Beta)</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=314:downloadtsmserverdownload&amp;catid=2:downloads&amp;Itemid=5</link>
            <description><![CDATA[<p><img alt="Download.png" align="left" border="0" height="64" width="64" src="http://www.spiritsoftware.biz/images/stories/Download.png" /><span style="font-size: small;">TSM Studio Server - Beta ( Free - Works with Latest version of TSM Studio) &nbsp; &nbsp;<br />
</span><strong><span style="font-size: small;">Revision:</span></strong><span style="font-size: small;">&nbsp;2.3.0.5&nbsp;</span><strong><span style="font-size: small;">Last Updated:</span></strong><span style="font-size: small;">&nbsp;August 2, 2010</span></p>
<p>&nbsp;</p>
<p><a href="http://www.spiritsoftware.biz/download/beta/TSMStudioServerSetup2305_32Bit.exe"><img style="vertical-align: middle;" alt="Downloadbutton" width="120" height="21" src="http://www.spiritsoftware.biz/images/stories/Downloadbutton.png" /></a><span style="font-size: 8pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>&lt;--- TSM Studio Server 32bit<br />
<strong><span style="line-height: 17px; "><a href="http://www.spiritsoftware.biz/download/beta/TSMStudioServerSetup2305_64Bit.exe"><img style="vertical-align: middle;" alt="Downloadbutton" width="120" height="21" src="http://www.spiritsoftware.biz/images/stories/Downloadbutton.png" /></a><span style="font-size: 8pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">&lt;--- TSM Studio Server 64bit</span></span></span></strong></strong></span></span></p>
<p><br />
<font face="tahoma, arial, helvetica, sans-serif" size="3"><span style="font-size: 13px; font-weight: 800; line-height: 21px;"><font size="3"><span style="font-size: 11px; font-weight: 900; line-height: 17px;"><span style="font-family: Arial, Helvetica, sans-serif; font-weight: normal; line-height: 26px; font-size: medium; "><a href="http://www.spiritsoftware.biz/download/GettingStartedwithTSMStudio.pdf"><img alt="Download16.png" align="left" border="0" height="26" width="32" hspace="0" vspace="0" src="http://www.spiritsoftware.biz/images/stories/adobe.jpg" /></a><a href="http://www.spiritsoftware.biz/download/documentation/GettingStartedTSMStudioServer.pdf">TSM Studio Server Getting Started&nbsp;( Updated 8 August 2010 - Draft )</a></span></span></font></span></font></p>
<p style="text-align: justify;">&nbsp;</p>
<p>&nbsp;</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Tue, 17 Nov 2009 07:13:20 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=314:downloadtsmserverdownload&amp;catid=2:downloads&amp;Itemid=5</guid>
        </item>
        <item>
            <title>System Requirements</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=4:system-requirement&amp;catid=2:downloads&amp;Itemid=5</link>
            <description><![CDATA[<ul>
<li>Intel Pentium, AMD Athlon, or compatiable processor</li>
<li>Microsoft Windows XP, Windows Vista and Windows 7</li>
<li>Microsoft .NET Framework 2.0 or Higher</li>
<li>Tivoli® Storage Manager Administrative Client</li>
</ul>
<p><br />Supports TSM Server versions 5.4, 5.5 and 6.1 with an English Localization running on Windows, Linux, Solaris, HPUX and AIX</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 02:40:03 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=4:system-requirement&amp;catid=2:downloads&amp;Itemid=5</guid>
        </item>
        <item>
            <title>Vista and Windows 7 Users with UAC Enabled</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=5:note-to-vista-users&amp;catid=2:downloads&amp;Itemid=5</link>
            <description><![CDATA[<p><br />As we are calling the TSM Admin CLI from TSM Studio. TSM Studio must be run as an Administrator. This can be done in one of two ways</p>
<ol>
<li>Right click on the TSM Studio Icon and choose Run as Administrator</li>
<li>Right Click on the TSM Studio Icon, choose properties,  select the compatibility tab and in the Privilege section check the Run this program as an administrator</li>
</ol>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 06:04:09 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=5:note-to-vista-users&amp;catid=2:downloads&amp;Itemid=5</guid>
        </item>
        <item>
            <title>Knowledge Base</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=8:knowledge-base&amp;catid=4:support&amp;Itemid=3</link>
            <description><![CDATA[<span style="font-size: 12pt;"><span style="font-family: tahoma,arial,helvetica,sans-serif;"><a href="http://helpdesk.spiritsoftware.biz/index.php?pid=knowledgebase&amp;cmd=viewcatclient"><img height="48" width="36" src="http://www.spiritsoftware.biz/images/stories/Help.png" alt="Help" style="float: left; margin-right: 20px;" /></a><font face="arial, helvetica, sans-serif"><span style="font-size: medium;">Visit our</span></font><a href="http://helpdesk.spiritsoftware.biz/index.php?pid=knowledgebase&amp;cmd=viewcatclient"><font face="arial, helvetica, sans-serif"><span style="font-size: medium;">Knowledge Base</span></font></a><font face="arial, helvetica, sans-serif"><span style="font-size: medium;"> to view answers to commonly asked questions and view &quot;How To&quot; Articles. From time to time we will also put links here for tutorials to our products</span></font></span></span>
<div><span style="font-size: 12pt;"><span style="font-family: tahoma,arial,helvetica,sans-serif;"><font face="arial, helvetica, sans-serif"><span style="font-size: medium;">
   <br /></span></font></span></span>
</div>
<div><span style="font-size: 12pt;"><span style="font-family: tahoma,arial,helvetica,sans-serif;"><font face="arial, helvetica, sans-serif"><span style="font-size: medium;">We are currently migrating all the Knowledge Base articles to the <a href="http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=category&amp;id=34&amp;Itemid=19">TSM Studio Tips and Tricks Section here</a>. We apologize for the inconvenience.</span></font></span></span>
</div>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 11:52:46 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=8:knowledge-base&amp;catid=4:support&amp;Itemid=3</guid>
        </item>
        <item>
            <title>EMail</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=9:email&amp;catid=4:support&amp;Itemid=3</link>
            <description><![CDATA[<span style="font-size: 12pt;"><span style="font-family: tahoma,arial,helvetica,sans-serif;"><img src="http://www.spiritsoftware.biz/images/stories/At.png" alt="At" style="float: left;" width="36" height="48" /><font face="arial, helvetica, sans-serif"><span style="font-size: medium;">If you need further assistance please do not hesitate to contact us at&nbsp;</span></font><a href="http://www.spiritsoftware.biz/mailto:support@spiritsoftware.biz"><font face="arial, helvetica, sans-serif"><span style="font-size: medium;">support@spiritsoftware.biz</span></font></a><font face="arial, helvetica, sans-serif"><span style="font-size: medium;"> we will endeavour to reply to your query within 24 hours</span></font></span></span>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 11:53:33 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=9:email&amp;catid=4:support&amp;Itemid=3</guid>
        </item>
        <item>
            <title>For Product Information</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=10:for-product-information&amp;catid=5:contact&amp;Itemid=7</link>
            <description><![CDATA[<p><a href="http://www.spiritsoftware.biz/mailto:sales@spiritsoftware.biz"><img style="vertical-align: middle;" src="http://www.spiritsoftware.biz/images/stories/At32.png" alt="At32" width="32" height="32" /></a><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><a href="http://www.spiritsoftware.biz/mailto:sales@spiritsoftware.biz">sales@spiritsoftware.biz</a></span></span></p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 11:57:33 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=10:for-product-information&amp;catid=5:contact&amp;Itemid=7</guid>
        </item>
        <item>
            <title>For Customer Support or Technical Assistance</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=11:for-customer-support-or-technical-assistance&amp;catid=5:contact&amp;Itemid=7</link>
            <description><![CDATA[<p><a href="http://www.spiritsoftware.biz/mailto:support@spiritsoftware.biz"><img style="vertical-align: middle;" src="http://www.spiritsoftware.biz/images/stories/At32.png" alt="At32" width="32" height="32" /></a><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><a href="http://www.spiritsoftware.biz/mailto:support@spiritsoftware.biz">support@spiritsoftware.biz</a></span></span></p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 11:59:24 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=11:for-customer-support-or-technical-assistance&amp;catid=5:contact&amp;Itemid=7</guid>
        </item>
        <item>
            <title>For Licensing Issues</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=12:for-licensing-issues&amp;catid=5:contact&amp;Itemid=7</link>
            <description><![CDATA[<p><a href="http://www.spiritsoftware.biz/mailto:licensing@spiritsoftware.biz"><img style="vertical-align: middle;" src="http://www.spiritsoftware.biz/images/stories/At32.png" alt="At32" width="32" height="32" /></a><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><a href="http://www.spiritsoftware.biz/mailto:licensing@spiritsoftware.biz">licensing@spiritsoftware.biz</a></span></span></p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 12:00:24 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=12:for-licensing-issues&amp;catid=5:contact&amp;Itemid=7</guid>
        </item>
        <item>
            <title>Contact Us - Header</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=13:contact-us-header&amp;catid=5:contact&amp;Itemid=31</link>
            <description><![CDATA[<p><u><strong>Business Address</strong></u></p>
<p>Level 2<br />
50 York Street<br />
Sydney<br />
NSW 2000<br />
Australia<br />
Phone: &nbsp;612-8001-6129<br />
FAX: &nbsp; &nbsp; 612-8456-5759<br />
EMail: sales@spiritsoftware.biz</p>
<p>&nbsp;</p>
<p><u><strong>Mailing Address</strong></u></p>
<p><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,&quot;serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-AU;mso-fareast-language:
EN-AU;mso-bidi-language:AR-SA">P.O Box Q1585<br />
Sydney<br />
</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,&quot;serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-AU;mso-fareast-language:
EN-AU;mso-bidi-language:AR-SA">NSW 1230<br style="mso-special-character:line-break" />
</span>Australia</p>
<div>&nbsp;</div>
<p>&nbsp;</p>
<p>&nbsp;</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 12:01:00 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=13:contact-us-header&amp;catid=5:contact&amp;Itemid=31</guid>
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            <title>Contact Us - Footer</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=14:contact-us-footer&amp;catid=5:contact&amp;Itemid=7</link>
            <description><![CDATA[<p>We will usually respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. <br />
<br />
Phone: Sydney, Australia&nbsp;&nbsp; Office Number +612-80065002</p>
<p>FAX: +612-84565759</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Wed, 18 Nov 2009 12:02:55 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=14:contact-us-footer&amp;catid=5:contact&amp;Itemid=7</guid>
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            <title>TSM Studio</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=15:tsm-studio&amp;catid=3:products</link>
            <description><![CDATA[<img height="48" width="48" src="http://www.spiritsoftware.biz/images/stories/Network_server_SH.gif" alt="Network_server_SH" />&nbsp;&nbsp; TSM Studio]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Fri, 20 Nov 2009 02:20:37 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=15:tsm-studio&amp;catid=3:products</guid>
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            <title>Firecall Your Password</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=16:fircall-your-password&amp;catid=3:products</link>
            <description><![CDATA[<img height="48" width="48" src="http://www.spiritsoftware.biz/images/stories/Key_keeper_SH.gif" alt="Key_keeper_SH" style="float: left;" />&nbsp;&nbsp; Fire Call Your Password&nbsp;&nbsp; - Coming Soon]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Fri, 20 Nov 2009 02:23:17 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=16:fircall-your-password&amp;catid=3:products</guid>
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            <title>Mission Statement</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=17:mission-statement</link>
            <description><![CDATA[<p dir="ltr"><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Welcome to the&nbsp;Spirit Software Solutions website. Spirit Software Solutions&nbsp;is&nbsp;dedicated to your continued success, we are not just another&nbsp;software company trying to push a product, we also offer consultancy on how to use our products and how to get the most out of them at no extra cost. We are continually updating our Knowledge Base with new "How To" articles and if you need more we will work with you one on one until you have the&nbsp;outcome you are after with our product.&nbsp;We pride ourselves on <em>getting things right</em>. That doesn’t mean we’re perfect, but when we make mistakes we fix them. </span></span><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;">We are more than happy to take on new feature and report requests and if the request is not too complex we can usually have it to you in a few days.</span></span><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;">&nbsp;</span></span></p>
<p><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;"><img height="51" width="66" src="http://www.spiritsoftware.biz/images/stories/money20back20guarantee1.jpg" alt="money20back20guarantee1" style="margin: 2px; float: left;" /></span></span><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;">If for any reason you are not happy with our product or service we will refund you your money, no questions asked</span></span></p>
<dl><dt><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;">&nbsp;</span></span></dt><dt><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="font-size: 10pt;">&nbsp;<br /></span></span><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span class="message">Graeme Elliott<br /></span></span><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span class="message">CEO and Founder<br /></span></span><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span class="message">Spirit Software Solutions</span></span></dt></dl>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Sat, 21 Nov 2009 02:19:54 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=17:mission-statement</guid>
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            <title>Testimonial</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=18:testimonial&amp;catid=6:testimonial</link>
            <description><![CDATA[<p>Using the native tools in TSM has not provided us the “big picture”. TSM Studio gives us to the tools to keep things stable and working effectively. Our environment is complex and TSM Studio is helping us keep control.</p>
<p>&nbsp;Erik Thom<br />TeleComputing</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Sat, 21 Nov 2009 03:32:14 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=18:testimonial&amp;catid=6:testimonial</guid>
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            <title>DP for Oracle reports error: ANS0101E NLInit: Unable to open message repository: 'tdpo.cat'</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=19:dp-for-oracle-reports-error-ans0101e-nlinit-unable-to-open-message-repository-tdpocat&amp;catid=10:ibm-notifications</link>
            <description><![CDATA[<p><span style="font-family: arial black,avant garde;"><span style="color: #333399;">Question</span> <br /></span>DP for Oracle reports error:<br />ANS0101E NLInit: Unable to open message repository: 'tdpo.cat'&nbsp; <br />&nbsp; <br />&nbsp;<br />&nbsp;<br /><span style="font-family: arial black,avant garde;"><span style="color: #333399;">Answer</span> <br /></span>The tdpo.cat file is included in the language installation packages for the Data Protection for Oracle. <br />As first step in troubleshooting this, check if the tdpo.cat file exists on the system. If it does not, the following considerations can be used to put this file in place.</p>
<p>1.reinstall the TDP Oracle package but using the force option OR <br />2.copy the file from another machine with the same version and operating system OR <br />3.extract the file from the installation package using the following command:</p>
<p><br />This command provides the path and shows the files included in the installation image. <br />restore -Tqvf &lt;path on system&gt;/&lt;package name&gt;</p>
<p>This command copies the file to the current directory. <br />Note it will create the full path specified. <br />restore -xqvf &lt;path on system&gt;/&lt;package name&gt; &lt;full path and filename&gt;</p>
<p>For example: <br />restore - xqvf /Fully/Qualified/Path/tivoli.tsm.client.oracle.aix.64bit/fr_FR /usr/tivoli/tsm/client/oracle/bin64/fr_FR/tdpo.cat&nbsp;</p>
<p> </p>
<p><span style="font-family: arial black,avant garde;"><span style="color: #333399;">Source<br /><span style="text-decoration: underline;"><a href="http://www-01.ibm.com/support/docview.wss?uid=swg21411964&amp;myns=swgtiv&amp;mynp=OCSSTFZR&amp;mync=E">http://www-01.ibm.com/support/docview.wss?uid=swg21411964&amp;myns=swgtiv&amp;mynp=OCSSTFZR&amp;mync=E</a></span></span></span></p>
<p><a href="http://www-01.ibm.com/support/docview.wss?uid=swg21411964&amp;myns=swgtiv&amp;mynp=OCSSTFZR&amp;mync=E"></a></p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Sun, 29 Nov 2009 04:40:52 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=19:dp-for-oracle-reports-error-ans0101e-nlinit-unable-to-open-message-repository-tdpocat&amp;catid=10:ibm-notifications</guid>
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            <title>ANR9999D errno 13 failure from PREPARE command</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=20:anr9999d-errno-13-failure-from-prepare-command&amp;catid=10:ibm-notifications</link>
            <description><![CDATA[<p><span style="font-family: arial black,avant garde;"><span style="color: #333399;"><a href="http://www-01.ibm.com/support/docview.wss?uid=swg21412336&amp;myns=swgtiv&amp;mynp=OCSSGSG7&amp;mync=E">http://www-01.ibm.com/support/docview.wss?uid=swg21412336&amp;myns=swgtiv&amp;mynp=OCSSGSG7&amp;mync=E</a></span></span><br />&nbsp;</p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Sun, 29 Nov 2009 08:47:30 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=20:anr9999d-errno-13-failure-from-prepare-command&amp;catid=10:ibm-notifications</guid>
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            <title>Tivoli Storage Manager V6.1 Technical Guide</title>
            <link>http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=21:ibm-tsm-redbooks&amp;catid=11:redbooks&amp;Itemid=10</link>
            <description><![CDATA[<p>This IBM® Redbooks® publication provides details of changes, updates, and new  functions<br />in IBM Tivoli® Storage Manager Version 6.1. We cover all the new  functions<br />of Tivoli Storage Manager that have become available since the  publication of IBM Tivoli<br />Storage Manager Version 5.4 and Version 5.5  Technical Guide, SG24-7447.</p>
<p>This book is for customers, consultants, IBM Business Partners, and IBM and  Tivoli staff who<br />are familiar with earlier releases of Tivoli Storage Manager  and who want to understand what<br />is new in Version 6.1. Hence, since we target  an experienced audience, we<br />use certain shortcuts to commands and concepts of  Tivoli Storage Manager. If you want to<br />learn more about Tivoli Storage  Manager functionality, see IBM Tivoli Storage Management<br />Concepts, SG24-7447,  and IBM Tivoli Storage Manager Implementation Guide, SG24-5416.</p>
<p>This publication should be used in conjunction with the manuals and readme  files provided<br />with the products and is not intended to replace any  information contained therein.</p>
<p> </p>
<p><a href="http://www.redbooks.ibm.com/redpieces/abstracts/sg247718.html?Open">Access Here</a></p>]]></description>
            <author> gelliott@spiritsoftware.biz (Graeme Elliott)</author>
            <pubDate>Sun, 06 Dec 2009 06:15:10 GMT</pubDate>
            <guid isPermaLink="false">http://www.spiritsoftware.biz/index.php?option=com_content&amp;view=article&amp;id=21:ibm-tsm-redbooks&amp;catid=11:redbooks&amp;Itemid=10</guid>
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